Privacy Policy
com.metaflare.twinfall)Metaflare Interactive LLP ("we", "us", "our") publishes the mobile game Twinfall: Mirror Block Puzzle (the "Game"). This policy explains what data is involved when you play the Game, who handles it and the choices you have. This policy is specific to Twinfall; other Metaflare titles have their own policies.
1. What we do not collect
- There is no account and no sign-in. We do not ask for your name, email address, phone number or any other contact details.
- The Game has no server of ours. Your progress is not sent to us.
2. Information stored on your device
Your game data is stored only on your device, in the app's private storage:
- Your best scores, Daily Twin results and streak, and the Mirror Worlds you have unlocked.
- Coins, power-ups (Undo, Swap and Shatter) and when you last opened the daily chest.
- Your settings (sound, music, vibration, reduced motion) and whether you have seen the tutorial.
- Whether you own Remove Ads, and a record of purchases already credited, so nothing is paid twice.
- How many games you have played and when an ad was last shown, used to keep ads infrequent.
This data is not uploaded to us. Uninstalling the Game or clearing its app data deletes it permanently. Remove Ads can be restored from the store afterwards; coins and other progress cannot.
3. Game analytics and crash reports (Google Firebase)
To understand how the Game is played, balance its difficulty and fix problems, the Game uses Google Analytics for Firebase and Firebase Crashlytics, provided by Google:
- Gameplay events such as starting and finishing a game, the mode, score and number of moves, using a power-up, finishing a Relax chapter, playing the Daily Twin, unlocking a Mirror World, and when an ad was shown or a purchase made — together with an app-instance identifier, device model, operating system version, app version, language and approximate country.
- Crash reports from release versions of the Game: the error, the state of the app and the device model and operating system at the time of the crash.
These do not include your name or contact details, and we use them only to improve the Game. They are kept under our Google Analytics retention setting (no longer than 14 months) and Crashlytics' own retention (about 90 days). Clearing the Game's data or reinstalling it resets the app-instance identifier. Learn more: Privacy and Security in Firebase.
4. Advertising (Google AdMob)
The Game is free and supported by ads served by Google AdMob, using the Google Mobile Ads SDK:
- Rewarded ads are always optional and only start when you choose them (for example, to revive or to double your coins).
- Interstitial ads appear occasionally between games — after you tap Play again or finish a Relax chapter — never during a game, and not during your first three games.
- The Game shows no banner ads and no ads when it opens.
To serve and measure ads, the Google Mobile Ads SDK may collect and share with Google: device identifiers (such as your device's advertising ID), approximate location (derived from your IP address), app interactions (such as ad views and taps) and diagnostics. Google uses this data for advertising, analytics and fraud prevention. This data is handled by Google, not by us; we do not receive it in a form that identifies you.
Consent: where required — for example in the European Economic Area, the United Kingdom and Switzerland, and in US states with applicable privacy laws — the Game asks for your choices using Google's User Messaging Platform before ads are requested. You can review or change your choices at any time in the Game under Settings → Privacy options. If you do not consent, the Game works normally; ads may be limited or non-personalised.
Learn more: Google Privacy Policy · How Google uses information from sites or apps that use our services.
5. In-app purchases
The Game offers optional in-app purchases (Remove Ads, a Starter Bundle and Coin Packs). Purchases are processed by Google Play (or the Apple App Store on iOS). We do not receive your payment card or other payment details. Purchase tokens and receipts are handled by the store under its own policy; the Game stores on your device which items you own. Remove Ads turns off interstitial ads; optional rewarded ads stay available.
- Google Play — policies.google.com/privacy
- Apple — apple.com/legal/privacy
6. How information is used
- On your device: to save your progress, rewards, settings and purchases, and to keep ads infrequent.
- By us, through Firebase: to see how the Game is played, balance its difficulty and fix crashes.
- By Google AdMob: to show ads that support the free Game, to measure them and to prevent fraud.
- By Google Play or Apple: to process and restore purchases.
We do not sell your personal data.
7. Your choices
- Ad consent: change your choices in the Game under Settings → Privacy options (shown where consent applies).
- Advertising ID: reset or delete it, or opt out of ad personalisation, on Android under Settings → Privacy → Ads (wording varies by device). On iOS, the Game does not request tracking permission.
- Remove Ads: an optional purchase that turns off interstitial ads.
- Local data and analytics identifier: uninstall the Game or clear its app data to delete everything stored on your device and reset the analytics identifier. See Data Deletion.
8. Children
The Game is intended for a general audience aged 13 and over and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information through the Game, contact us and we will help remove it.
9. Data retention & security
Data stored on your device stays there until you clear it or uninstall the Game. Analytics and crash data are kept for the periods in section 3. Data collected by Google for advertising is retained under Google's own policies. No method of storage or transmission is 100% secure.
10. International transfers
Google and the app stores may process data in countries other than yours, including the United States, under appropriate safeguards.
11. Changes
We may update this policy; changes will be posted here with a new effective date.
12. Contact
Metaflare Interactive LLP — support@metaflareinteractive.com
0-729-A Surya Enclave, Chogitti, Jalandhar, Punjab 144009, India
Website: metaflareinteractive.com
